‘’Psychotherapy in business? What are you talking about? Of course, we care about employee’s mental health, and we encourage them to take actions such as going to the gym or having therapy when needed, but a counselor joining our team on regular basis sounds strange and irrelevant.’’
That was the first reaction of a CEO I was discussing with, and I cannot blame him. We are not used in seeing psychotherapists in corporate world (at least not with this role). When we started going into more detail though, his way of thinking changed and soon realized that this was a powerful decision to transform the business into a growth machine with tangible results.
Person-centered psychotherapy , that I was specifically referring to, developed by Carl Rogers , is based on (a) acceptance, (b) congruence and (c) empathy. These three pillars might sound simple but need specific methodology, time and effort to get understood in depth and become business skills. When they are integrated into business practices though, it has been proven to positively transform below areas:
Leadership skills for everyone: We usually think that people in managerial positions need to be leaders and of course this is vital for an organization to grow. But going a step further, if everyone is applying leadership principles in their roles, (like ‘’The leader who had no Title’ by Robin Sharma ) it can take the organization to a different level of success.
Effective Communication: Encouraging open, honest dialogue among team members allows employees to express their thoughts and feelings without fear of judgment. This can lead to a higher level of trust within the teams, better problem-solving and innovation.
Conflict Resolution: Person-centered approaches to conflict involve understanding different perspectives and facilitating conversations that honor each person's viewpoint. This can lead to less tension and more constructive resolutions.
Customer Relations: Businesses can apply person-centered techniques in their customer service and client relations by actively listening, showing empathy, and validating customer experiences, leading to improved satisfaction and loyalty.
Employee Development: Just as therapists guide clients toward self-discovery and growth, businesses can provide opportunities for personal and professional development. This could include mentoring, coaching, and training programs that cater to individual employee needs.
Team Building: Creating a team-oriented culture where every member feels valued can enhance group cohesion and collaboration. Activities focused on relationship-building and communication can foster a sense of belonging.
Business Culture: Establishing a culture of constructive feedback where employees are encouraged to provide and receive feedback can promote personal growth and improve overall team dynamics.
Work-Life Balance: Acknowledging the whole person, including their personal and professional life balance, is essential. Companies that support mental health and well-being initiatives can enhance employee satisfaction and productivity.
Diversity and Inclusion: Valuing diverse perspectives and creating an inclusive environment reflects the person-centered emphasis on individual worth and dignity. This approach can lead to more innovative ideas and solutions.
Change Management: During periods of organizational change, applying person-centered principles can help ease transitions by addressing employees' concerns and fostering an environment where they feel heard and supported.
Bridging Brains & Simplifying Processes Method is a well assessed blend of Business Coaching, Person-Centered Counseling and Consulting designed to convert professionals and business teams to champions in their field. Do you want to explore how it can benefit you or your team? Then feel free to book a Discovery Session.
You can also check this article 5 great reasons to work with a business coach , Protecting Mental Health at Work is everyone's duty
Your People in Business Expert,
Sylvia
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